Domestic Airline News

Current as at 10 July 2020

QANTAS

As travel restrictions are easing across the country, domestic services continue to increase.

Qantas’ new Fly Well program brings together a number of temporary and existing wellbeing measures to give travellers peace-of-mind. This includes Fly Well packs which will be provided on-board and will contain a mask and sanitising wipes.

  • Food & beverage service has been temporarily scaled back. A complimentary bottle of water and a snack will be provided in-flight.
  • New routes will include daily services from Sydney to Byron Bay (Ballina) commencing 1 July and from 20 July 3 weekly services between Sydney and Orange

Lounge/Qantas Club/Frequent Flyer

  • A number of domestic and regional lounges around the country have reopened with measures in place to promote the health and wellbeing of passengers and staff  Capital city lounges: Sydney & Perth Domestic Business Lounges, Adelaide & Canberra Qantas Club | Regional lounges: Alice Springs, Kalgoorlie, Tamworth, Coffs Harbour, Broome.
  • Queensland lounges are scheduled for progressive reopening from 10 July and Chairman’s and Qantas Clubs in the coming weeks. Plans for Victoria are to be confirmed.  
  • Qantas has automatically extended Qantas Club membership for six months for those eligible paid Qantas Club members with a membership anniversary between 23 March 2020 and February 2024 
  • Qantas Frequent Flyer also extended member tier status for 12 months

 VIRGIN AUSTRALIA

Virgin Australia is preparing for re-launch with Bain Capital entering into an agreement to become the new owner of the airline.

Additional safety and wellbeing measures have been introduced to minimise risks associated with COVID-19, and to help guests feel comfortable and confident when flying. A pre-departure COVID-19 health questionnaire will be rolled out as part of the check-in process, which all guests will be required to complete in full.

  • Domestic flights on an additional 17 routes are set to resume, taking travellers to almost 30 destinations by early August
  • Resumption of flights includes Newcastle, Hobart, Launceston, Darwin, Alice Springs, Hamilton Island, Maroochydore, Ballina, Coffs Harbour, Proserpine and Mount Isa
  • 320 domestic flights per week are scheduled to operate by 6 July supporting passengers and enabling important freight links into and across the country
  • Complimentary water and a snack will continue to be served to all guests, but at this time, additional food and drinks will are not available for purchase on-board
  • Guests are encouraged to bring and use their own face mask and sanitiser. They will also be available on-board. 
  • Lounges remain closed until further notice

 REGIONAL EXPRESS (REX)

  • From 6 July the number of weekly return services on the Albany and Esperance routes will increase from 4 to 8 and the Carnarvon/Monkey Mia (Shark Bay) route from 3 to 5

General Information

  • Please ensure your MP Travel and Frequent Flyer profiles include current contact numbers
  • Travellers are encouraged to download the Australian Government’s COVIDSafe app before travel, to improve the ability of health authorities to contain the spread of COVID-19
  • We encourage online check-in via the airline website wherever possible 
  • We recommend you arrive at the airport a little earlier than you normally would
  • State and territory border restrictions may apply. Please check with your MP Travel consultant for information.
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