Current as at 10 July 2020
As travel restrictions are easing across the country, domestic services continue to increase.
Qantas’ new Fly Well program brings together a number of temporary and existing wellbeing measures to give travellers peace-of-mind. This includes Fly Well packs which will be provided on-board and will contain a mask and sanitising wipes.
- Food & beverage service has been temporarily scaled back. A complimentary bottle of water and a snack will be provided in-flight.
- New routes will include daily services from Sydney to Byron Bay (Ballina) commencing 1 July and from 20 July 3 weekly services between Sydney and Orange
Lounge/Qantas Club/Frequent Flyer
- A number of domestic and regional lounges around the country have reopened with measures in place to promote the health and wellbeing of passengers and staff Capital city lounges: Sydney & Perth Domestic Business Lounges, Adelaide & Canberra Qantas Club | Regional lounges: Alice Springs, Kalgoorlie, Tamworth, Coffs Harbour, Broome.
- Queensland lounges are scheduled for progressive reopening from 10 July and Chairman’s and Qantas Clubs in the coming weeks. Plans for Victoria are to be confirmed.
- Qantas has automatically extended Qantas Club membership for six months for those eligible paid Qantas Club members with a membership anniversary between 23 March 2020 and February 2024
- Qantas Frequent Flyer also extended member tier status for 12 months
Virgin Australia is preparing for re-launch with Bain Capital entering into an agreement to become the new owner of the airline.
Additional safety and wellbeing measures have been introduced to minimise risks associated with COVID-19, and to help guests feel comfortable and confident when flying. A pre-departure COVID-19 health questionnaire will be rolled out as part of the check-in process, which all guests will be required to complete in full.
- Domestic flights on an additional 17 routes are set to resume, taking travellers to almost 30 destinations by early August
- Resumption of flights includes Newcastle, Hobart, Launceston, Darwin, Alice Springs, Hamilton Island, Maroochydore, Ballina, Coffs Harbour, Proserpine and Mount Isa
- 320 domestic flights per week are scheduled to operate by 6 July supporting passengers and enabling important freight links into and across the country
- Complimentary water and a snack will continue to be served to all guests, but at this time, additional food and drinks will are not available for purchase on-board
- Guests are encouraged to bring and use their own face mask and sanitiser. They will also be available on-board.
- Lounges remain closed until further notice
REGIONAL EXPRESS (REX)
- From 6 July the number of weekly return services on the Albany and Esperance routes will increase from 4 to 8 and the Carnarvon/Monkey Mia (Shark Bay) route from 3 to 5
- Please ensure your MP Travel and Frequent Flyer profiles include current contact numbers
- Travellers are encouraged to download the Australian Government’s COVIDSafe app before travel, to improve the ability of health authorities to contain the spread of COVID-19
- We encourage online check-in via the airline website wherever possible
- We recommend you arrive at the airport a little earlier than you normally would
- State and territory border restrictions may apply. Please check with your MP Travel consultant for information.